Riyadh Municipality
The Riyadh Municipality launched the Riyadh Municipal Transformation Program, geared toward maintaining tempo with the speedy progress and the qualitative improvement witnessed within the capital, in response to the necessity of town and maintaining tempo with its aspirations in a fashion befitting its world place and elevating the extent of interplay and willingness to offer companies commensurate with the scale of current and future initiatives, and world occasions that Riyadh embraces and intends to determine throughout the coming years.
This program was launched in response to 3 essential motives: Protecting tempo with the inhabitants progress and complete enlargement of town of Riyadh, companies suitable with the native context throughout the components of town and improve the standard and effectivity of the municipal service provision kind.
Primarily based on this ambition, the Secretariat labored on the Riyadh Municipal Transformation Program, which revolves round bettering the effectivity of town and elevating the standard of companies offered to the beneficiaries and aligned with the wants of the inhabitants and the privateness of every geographical scope within the metropolis of Riyadh, by changing all 16 sub -municipalities within the metropolis of Riyadh to five municipalities to five sectors which are in a position to present direct and oblique secretariat companies inside a particular scope throughout the metropolis.
This system contains the creation of latest entities below the title of “Madinati” workplaces that intention to work together with the inhabitants and improve their expertise with the secretariat by offering customer support and implementing group participation actions.
The Secretariat said that the affect of Riyadh municipal transformation is the proximity of the inhabitants, understands their wants, and a quicker response, to handle the reviews and requests of beneficiaries within the metropolis of Riyadh, and to facilitate the arrival of beneficiaries, to the companies of the secretariat, by visiting any workplace of my metropolis workplaces with out linking to the geographical scope, and bettering and elevating the standard of the working companies offered by focusing the sectors in its geographical scope, which instantly impacts the extent of satisfaction The beneficiary, in addition to a subject for participation and interplay, and efficient fields for the participation of the inhabitants in creating and bettering the companies of honesty and interacting with them repeatedly and with the next focus.
This program comes as a mirrored image of the strategic place primarily based on the idea of non -centralism adopted by the Secretariat by redefining the interior secretariat system to kind primarily from three regulatory ranges, beginning with the strategic and supervisory degree that’s the enterprise businesses within the secretariat, then the working degree represented by the secretariat sectors that supervise the operation of particular geographical ranges within the metropolis, and this place ends with the consultant degree that’s embodied in “My Metropolis” workplaces, which characterize the primary level of interplay with the beneficiaries to offer buyer expertise and group participation.
The “Transformation of Riyadh Municipal” program included quite a lot of paths that the Secretariat labored on, beginning with design and implementation paths, along with creating organizational, technical and human capabilities and bettering the work setting to make sure efficient and sustainable utility and obtain the specified outcomes for this program.
The Secretariat confused that this program represents a elementary turning level within the municipal work system within the metropolis of Riyadh, which contributes to bettering the standard of life, bearing in mind the wants of every neighborhood, attaining an efficient and speedy response, and offering lively group participation that contributes to constructing an interactive and built-in city society with a view to obtain the very best ranges of satisfaction for the residents and guests of town of Riyadh.
“The Transformation of Riyadh Municipal” is without doubt one of the most vital technique packages of the Riyadh Municipality, which displays the imaginative and prescient of the belief in being a number one belief for a affluent and sustainable metropolis that elevates the standard of life, and achieves its mission in upgrading Riyadh by enhancing sustainable city improvement, offering excessive -quality companies, and constructing efficient partnerships in direction of a vibrant society.
