✓ Residents
✓ Resident Expats
✓ Worldwide guests
✓ Hajj and Umrah pilgrims
The app combines many providers into one platform, together with:
✦ Authorities providers
✦ Digital permits
✦ Identification paperwork
✦ Journey-related providers
Customers can entry these providers from anyplace on the planet.
Tawakkalna Consumer Development and Reputation
In accordance with SPA, Tawakkalna has greater than 35 million customers and over 1 million day by day energetic customers.
The platform’s speedy progress displays Saudi Arabia’s wider digital transformation technique underneath Imaginative and prescient 2030, the Kingdom’s nationwide plan to modernize public providers and enhance high quality of life.
The app can also be out there in a number of languages, making it simpler for worldwide guests and pilgrims to make use of.
AI-Powered Options and Digital Innovation
Saudi Arabia continues to develop Tawakkalna’s AI-powered capabilities.
On the Google Cloud Saudi Summit in Riyadh in November 2025, execs from Tawakkalna talked concerning the platform as a nationwide tremendous app powered by AI that will assist tens of millions of customers via superior digital infrastructure and sensible providers that have been inbuilt.
Officers mentioned AI expertise helps enhance connectivity between authorities programs whereas making providers sooner and extra environment friendly.
Worldwide Recognition for Tawakkalna
In 2025, Tawakkalna gained the “Greatest Arab Good Authorities App” award on the Arab Authorities Excellence Awards organized by the Arab League in Cairo.
The award praised the app’s contribution to creating digital authorities providers higher and the consumer expertise higher throughout Saudi Arabia.
