MAKKAH — Saudi Minister of Hajj and Umrah Dr. Tawfiq Al-Rabiah carried out a discipline inspection of operational and repair readiness on the Grand Mosque in Makkah and the Prophet’s Mosque in Madinah forward of the holy month of Ramadan.
The tour reviewed on-ground preparations, crowd administration plans and the graceful motion of Umrah performers and worshippers, in addition to coordination mechanisms amongst related entities, as a part of ongoing efforts led by the Ministry of Hajj and Umrah, the Basic Authority for the Care of the Affairs of the Grand Mosque and the Prophet’s Mosque and companions inside the Visitor of God service ecosystem.
Al-Rabiah was briefed on the readiness of service methods on the Two Holy Mosques, together with the supply of greater than 10,000 guide wheelchairs and over 400 electrical carts for the aged and other people with disabilities.
The preparations additionally embody 12 carts designated for helping pilgrims with exiting the state of Ihram, the operation of 31 visitor care facilities providing 13 companies — together with help for misplaced individuals, assist for the aged, individuals with disabilities and youngsters, spatial steering and identification bracelets — and the activation of 30 cell steering factors offering companies in 20 key languages.
Preparations additional embody the operation of 4 free baggage storage facilities across the clock, three baby hospitality facilities, an interactive digital map to facilitate motion and a “Worshipper’s Information” accessible in seven worldwide languages.
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Discipline steering has additionally been strengthened by means of strolling groups and multilingual color-coded wayfinding methods.
In the course of the go to, the minister acquired a briefing on assist companies delivered by means of greater than 30 Nusuk Care facilities, supported by over 500 volunteers.
Reception and steering companies in any respect entry factors are offered by 595 workers members. He additionally reviewed discipline inspection efforts carried out by 410 personnel monitoring Umrah firms’ compliance with rules, with greater than 225,000 inspection visits carried out to this point. These efforts are complemented by enhanced digital and on-site monitoring instruments to deal with observations in actual time.
Al-Rabiah stated the preparations are in keeping with directives of the management and replicate the Kingdom’s continued dedication to caring for the Two Holy Mosques and their guests.
He famous that Ramadan readiness efforts signify an extension of ongoing growth initiatives geared toward enhancing service high quality and enriching the expertise of worshippers, in keeping with the goals of the Pilgrim Expertise Program.
