MAKKAH — Saudi Arabia has finalized an built-in operational plan for Ramadan 1447H on the Grand Mosque in Makkah and the Prophet’s Mosque in Madinah, activating a complete technique designed to handle peak crowds, improve providers, and elevate the non secular expertise of hundreds of thousands of worshippers.
The operational framework is constructed on three core pillars: asset and facility administration with enhanced upkeep effectivity, strengthened coordination with related authorities throughout the Two Holy Mosques, and enriching the non secular journey of tourists to make sure seamless service supply throughout peak hours.
The plan covers clearly outlined operational zones. On the Grand Mosque, this consists of the Saudi Portico, Mataf courtyard, Sa’i space, outer courtyards, the second and third Saudi expansions, service buildings, and restroom complexes. On the Prophet’s Mosque, operations lengthen throughout the mosque, its courtyards, amenities, and rooftop areas.
Sensible applied sciences activated for crowd administration
A variety of latest and upgraded initiatives has been launched this yr to boost security and operational effectivity. Among the many most notable are:
• Activation of interactive 3D maps contained in the Two Holy Mosques to assist guests navigate simply
• Launch of aged transport providers from key transit stations
• Sensible customer counting programs utilizing digital sensors to offer real-time crowd information
• Deployment of customer satisfaction measurement gadgets
• Interactive steering screens contained in the Grand Mosque providing instructions in 5 languages
• Up to date digital “Worshipper Information” with interactive options
• Operation of a central Engineering Command Middle to observe real-time operations
• Enhanced subject steering groups utilizing immediate translation gadgets
• Door numbering system to simplify location identification contained in the Grand Mosque
• Activation of the “Rased” reporting service for speedy response to observations and suggestions.
Infrastructure readiness at full capability
Authorities confirmed enhanced reliability of electrical energy and vitality programs, strengthened air-conditioning and lighting networks, and full readiness of escalators and elevators. The audio system throughout each mosques has additionally been examined and optimized.
Upkeep applications, environmental hygiene protocols, sanitation enhancements, and preventive well being measures have been intensified to make sure security and sustainability requirements stay at their highest ranges all through Ramadan.
Service upgrades for worshippers
Operational upgrades embrace:
• Governance of iftar meal preparations in integration with the nationwide “Ehsan” platform
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• Improved cleansing and meals distribution logistics
• Expanded Zamzam water providers
• Enhanced carpet providers, mobility carts, gates, and restroom amenities
• Upgraded baggage storage providers
• Unified visitor care facilities between Makkah and Madinah
• Operation of youngsters’s hospitality facilities to help households
• Expanded volunteer platform readiness
Crowd administration efforts will concentrate on organizing prayer areas, corridors, and courtyards, whereas enhancing navigation signage and pedestrian circulate programs. The Ramadan plan additionally consists of enhancements to the I’tikaf (non secular retreat) expertise by means of structured group and environmental preparation.
Enriching the non secular journey
Past logistics, the plan emphasizes cultural and academic enrichment. Initiatives embrace the continued operation of the Two Holy Mosques Structure Exhibition, applications throughout the King Abdulaziz Complicated for the Kaaba’s Kiswah, Quran distribution providers, and expanded volunteer participation.
Authorities confirmed that operations will operate at most capability throughout peak intervals, supported by skilled personnel and coordinated inter-agency collaboration to make sure service high quality and operational continuity.
The plan displays Saudi Arabia’s ongoing dedication to enhancing providers on the Two Holy Mosques and accommodating the rising variety of worshippers throughout Ramadan.
